KlinikFlow · Healthcare · Germany
Patient booking for 120 clinics, GDPR from day one
Online booking, reminders and a patient portal for a network of outpatient clinics.
The challenge
Clinics booked by phone, missed appointments cost revenue, and patient data sat in email inboxes.
What we did
- Designed booking flows with patients and front-desk staff over four test rounds.
- Built a multi-tenant platform with each clinic's data separated and EU-hosted.
- Added SMS and email reminders with one-tap rescheduling.
The results
37%Fewer missed appointments
120Clinics live
71%Bookings made online
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